To best ensure quality control during processing and packaging, we cannot combine multiple orders. Please place all orders together at once.

We are unable to make any adjustments to an order once it is placed. This includes: canceling the order, adding or removing items from the order, combining multiple orders, editing the order or changing the shipping address where the order is being sent to.

Unfortunately, we cannot accept items purchased from another retailer. Please contact the retailer directly with your proof of purchase in accordance to their return policy.

No. Therapy Rich® does not offer licensed therapy or mental health services and our content is not meant to replace your personal relationship with a licensed mental health professional. As a brand that champions for licensed therapy to be incorporated into our lifestyles, we share content and products for like-minded therapy enthusiasts in support of their own healing and growth journey. 

If you are in need of assistance in your search for licensed therapy services, please read our resource guide here.

Due to the limited quantity available for our product collections, we do not accept returns, cancellations, or exchanges. All sales are final.

Unfortunately, we do not offer price adjustments.

No. We currently only offer domestic shipping to the U.S. We plan to have international shipping options in the future.

Standard domestic shipments typically take 7-10 business days to arrive. For pre-orders, please refer to your email notifications for order updates. 

Our products are garment dyed and may bleed during the first couple of washes. We recommend washing your items alone for the first few washes and with like-colors after that. We have care guides on all of our product pages, so please refer to those when cleaning your items.

If you have not received an order confirmation within 24 hours, please contact our customer service team here.

Once an order is placed we cannot retroactively apply the discount code. If applicable, please save this code for your next order.

Please triple check all details (including address) before you place your order. We can not be held responsible for lost or missing packages. Once the package is marked as shipped with tracking number provided, it is customer's responsibility to follow up with shipping carrier if package is lost or stolen.

All of our items are in men's sizing unless otherwise stated. We have size charts on all of our product pages, so please refer to those when choosing your size. 

We do not restock limited items unless they are in high demand. Once we release something, we typically don’t release it ever again. To be notified of any restocks, please subscribe to our newsletter at the bottom of the homepage. 

Be sure to double check your spelling as codes may be case sensitive. If you are still having issues with your discount code, please reach out to our customer service team here with your code and we’ll be happy to help you troubleshoot.

Due to the nature of the fabric dyeing process, there may be some color variance from garment to garment. Colors may also slightly vary due to a number of factors including but not limited to: monitor resolution, lighting, photo retouching, skin tones, dead stock fabric or thread, vendor changes, etc.